FAQ

FAQ

FAQs

  • Every product page includes a detailed size guide with specific measurements. Our garments are designed for a true-to-size fit, but if you prefer a more relaxed silhouette, we recommend sizing up.

  • We offer standard and express shipping. Orders are typically processed within 24–48 hours. Depending on your location, delivery usually takes 3–5 business days within major cities and 5–7 days for regional areas.

  • Yes. We offer a hassle-free 7-day return and exchange policy for all unworn items with original tags. Simply visit our Returns Portal to start the process.

  • To maintain the quality and longevity of our fabrics, we recommend a cold machine wash on a gentle cycle and hanging to dry. Specific care instructions are provided on the inner label of every piece.

  • While our retail collections are ready-to-wear, we do offer customization options for corporate gifting or bulk requirements. Please contact our team at samadesignsktm@gmail.com for more details.